Westfield Warringah Mall

We are recruiting an enthusiastic and confident sales team members to join our team in both casual & full-time capacity.

About Us:

Established in 1982, Mall Music has become a cornerstone in the local music scene, with two Sydney store locations and a thriving online presence. Our Warringah Mall store proudly hosts Australia's only Roland Experience Centre, offering a unique hub for all things Roland & BOSS gear. 



- Greeting customers in-store, understanding their needs and delivering high-quality advice with exceptional customer service

- Answering inbound leads via phone, text and email

- Cultivating a comprehensive understanding of band and orchestral instruments and accessories with a focus on education ranges

- Networking with local music teachers & schools to build our education business

- Co-ordinate daily visual merchandising and stock maintenance

- Assist with day-to-day store operations

- Handle deliveries and stock collection (driver's license highly regarded)

- Engage in social media content creation, performance, and knowledge sharing


Qualities We're Looking For:

- Passion for musical instruments and gear

- Strong retail proficiency, confidence in guiding customers to their ideal purchase

- Excellent communication and interpersonal skills

- Proactive and driven with a positive, can-do attitude

- Strong computer skills, ability to learn new software, follow proceedures and manage store inventory

- Ability to thrive in a busy work environment

- Mature, reliable, and motivated

- Availability to work on weekends essential


How to Apply:

Ready to join Mall Music and be part of something special? Send your resume and a cover letter detailing your relevant experience and musical instrument knowledge to


If selected, you'll become an integral part of our creative team. We offer training on software, in-store procedures, and exciting product training from our key brands. Thank you for considering Mall Music as your next career move. We appreciate your interest and look forward to potentially welcoming you to our passionate team.

Let's make music together!