Terms and Conditions
Where can I use my Mall Music Gift Card?
Your Gift Card can be used for purchases in our online store or at our Warringah Mall location in Sydney
When will a Mall Music Gift Card expire?
Your Gift Card will expire 3 years from the date of issue. The expiry date is listed at the bottom of your Gift Card. It is the responsibility of the Gift Card recipient to use the full value within the validity period.
Can I add more value to a Mall Music Gift Card?
No, once a Mall Music Gift Card has been purchased, the value on it cannot be increased.
Unused Gift Card balances
Any unused balance on a Mall Music Gift Card will not be refunded or credited when the card expires. Where the cost of a purchase exceeds the available Gift Card balance, the Gift Card holder will need to make up the difference with an alternative form of payment.
Is there anything I can't use my Gift Card for?
Your Mall MusicGift Card cannot be redeemed for cash.
Can I return or refund a Mall Music Gift Card?
Gift Cards cannot be returned or refunded.
Can I return purchases made with my Gift Card?
Yes, our normal store return policies apply. Please take a look at our Returns Policy.
How do I check my Gift Card balance?
You can check the balance of your Mall Music Gift Card by visiting our website's Gift Cards page and entering your Gift Card code.
How do I contact the Mall Music customer service team?
If you have any questions about purchasing or redeeming a Mall Music Gift Card, please send a message via our on-site chat, via Contact Us page or call us at (02) 9905 9905.